A view is counted every time a Delm widget is displayed in your store. Views are reset at the beginning of each month. Remaining views are not rolled over to the next month.
If you exceed your monthly limit, Delm will no longer be displayed until the beginning of the next month. You can upgrade to a higher plan to restore the visibility of Delm.
Yes, you can switch between plans at any time. Your new plan will take effect immediately. Shopify will prorate your charges when upgrading to a higher plan, and the adjusted charge will appear on your next Shopify invoice.
Yes, we offer a 14-day free trial so you can test the app before committing to a paid plan. The free trial applies only to your first subscription.
Your subscription is billed through Shopify's billing system and appears on your Shopify invoice.
Yes, you can cancel your subscription at any time. The cancellation will take effect immediately and your account will be downgraded to our free plan.
Please contact our support team to check if a refund is possible.